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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
SWIM1126 Image copy to module
failed with return code of
Code.
None. Retry the job. If the problem persists, send the
debug logs to Cisco Technical Assistance
Center (TAC)
The debug logs are available at this location:
On Windows:
NMSROOT\files\rme\jobs\swim\JobID
On Solaris:
/var/adm/CSCOpx/files/rme/jobs/swim/Job
ID
SWIM1127 Cannot connect to device
through SSH/Telnet
because of Device.
The SSH/Telnet credentials
may not be correctly
configured in the Device and
Credential Repository.
Check whether the SSH/Telnet credentials are
correctly configured in the Device and
Credential Repository.
SWIM1128 Cannot disconnect from
device because of Device.
the SSH/Telnet credentials
may not be correctly
configured in the Device and
Credential Repository.
Check whether the device is configured
correctly.
SWIM1139 Select any available boot
flash partition, for bootldr
upgrade.
We recommend that you
use boot flash for bootldr
upgrade.
This happens when the user
has selected a Bootloader
image for Distribution and a
storage location other than
bootflash.
Select any available boot flash partition for
bootldr upgrade.
SWIM1150 Could not get Command
Service instance for device
DeviceName because of
CmdSvc Exception.
Either:
• The device login
credentials in DCR are
wrong or empty.
Or
• The SSH option is
selected in the Swim
Admin pane and the
target device does not
support SSH.
Check whether the Login credentials in DCR
and Login credentials specified during job
scheduling are correct.
SWIM1151 Could not connect to the
device DeviceName
because of
CmdSvcException.
Either:
• The device login
credentials in DCR are
wrong or empty.
Or
• The SSH option is
selected in the Swim
Admin pane and the
target device does not
support SSH.
Check whether the Login credentials in DCR
and Login credentials specified during job
scheduling are correct.
Message-ID Error Message Probable Cause Possible Action