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User Guide for Resource Manager Essentials 4.1
OL-11714-01
Appendix A RME Troubleshooting Tips and FAQs
Software Management
Q.
Where is the storage location of the bootldr image on the Cisco IOS device?
A.
Software Management always uses the bootflash card as the target Flash for the bootldr image.
Software Management stores bootldr images on the bootflash card only, even though Cisco IOS
Software allows the store of bootldr images on a Flash card.
If you use other Flash cards for the store of bootldr images, problems can occur when you have
stored other types of images, such as system software, Microcom, or Modem ISDN channel
aggregation (MICA), in the same location.
Q.
Does Software Management erase bootflash if there is not enough free space on bootflash?
A.
If the bootflash card does not have enough free space to store the new bootldr image, Software
Management erases the bootflash to make room for the new boot image. A verification warning
alerts you of the bootflash erase.
To see this warning, click the Failure/Warning link in the Status column of the Verify Image Upgrade
window.
Software Management backs up and restores files on bootflash with sizes of less than 1 MB.
Q.
Does Software Management change the configuration file for bootldr upgrades?
A.
Upon bootldr upgrade, Software Management changes the device configuration file such that the
configuration file that downloads to the device contains:
Assume that the file name of the newly downloaded bootldr image is c4500-boot-mz.112-13.bin.
–
no boot bootldr
–
boot bootldr c4500-boot-mz.112-13.bin
Q.
Can Software Management back up the current bootldr image while Software Management runs the
Distribute Images job?
A.
Software Management backs up the system software image only during the Cisco IOS Distribute
Images job execution. The backup of bootldr images cannot take place. Use the add images function
to import the bootldr image from device to library. (Select Resource Manager Essentials >
Software Mgmt > Software Repository > Add).
Q.
Does Software Management recommend bootldr images from Cisco.com in the Distribute Images
function?
A.
Yes, Software Management does recommend the download of bootldr images directly from
http://www.cisco.com during the Distribute Images job creation.
Q.
Can I upgrade modules on the device using advanced Distribution mode?
A.
No. Expert flow is not officially tested with all the possible module upgrade scenarios. Current
implementation claims only system software upgrades using the expert flow.
Q.
What image extension type are not supported in Software Management?
A.
The following file/image types are not supported:
doc, txt, pdf, xls, ppt, jpg, jpeg, bmp, csv, mpg, au, xml, html, htm, java, class,
tex, ps, pps
.
Q.
How can secured image upgrades be performed using Software Management?
A.
Current Version (4.1) supports new protocols such as, SCP and SSH. You can choose the appropriate
protocols based on the device support.